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PERFORMANCE MEASURE
1. How easy is it for you to access an ARF Fasteners Representative?12345 2. Do the ARF Representatives speak in a courteous manner?12345 3. Are ARF’s quotes returned in the anticipated amount of time?12345 4. Are we competitive in price?12345 5. Are we competitive in lead time?12345 6. Are your deliveries on time?12345 7. How do you rate our accuracy with regard to documentation included in each shipment?12345 8. Do we meet your quality expectations?12345 9. Did we meet all of your technical needs?12345 10. Overall, how well does ARF Fasteners meet your needs?12345
WHEN CONTACTING AR FASTENERS...
1. What is your 1st most important reason for contacting ARF Fasteners? PriceLead TimeProduct AvailabilityOn-Time DeliveriesCustomer Service 2. What is your 2nd most important reason for contacting ARF Fasteners? PriceLead TimeProduct AvailabilityOn-Time DeliveriesCustomer Service 3. What is your 3rd most important reason for contacting ARF Fasteners? PriceLead TimeProduct AvailabilityOn-Time DeliveriesCustomer Service
Please let us know how ARF Fasteners can improve its service.
